1. Google Play Citrix Workspace
  2. Google Citrix Workspace
  3. Google Citrix Workspace App
  4. Google Citrix Workspace For Windows
  5. Google Play Store Citrix Workspace App
downloadConfigurationUtility.zipWhy can't I download this file?

5. Click Download to download the configuration file.

Steps to Edit a Configuration:

1. Click Upload existing file.

2. Select the appropriate Citrix Workspace app from the following options:

  • Citrix Workspace app for Chrome
  • Citrix Workspace app for HTML5

(If you need configuration for Citrix Receiver, choose the corresponding Citrix Workspace app)

Note: If you select Citrix Workspace app for Chrome, select one of the configuration options:

  • configuration.js
  • Google Policy

3. Click Browse and navigate to the location of the configuration file to select and upload the file.

4. Click Continue to configure or click Cancel to go back to the home page.

5. On the Configuration Utility Tool | Citrix Workspace app for for <Chrome/HTML5>: <config file> page, select the desired feature and choose the appropriate values.

6. Click Download to download the configuration file.

Specific to Citrix Workspace app for Chrome

1) Google Admin policy

When you upload a policy file, the tool reads the file and lets you modify the configuration settings it specifies. To add a configuration to your file, use the ‘Create new’ option.

2) Web.config in StoreFront

The web.config file is typically located at C:inetpubwwwrootCitrix<storenameWeb> where storename is the name specified for the store when it was created. Locate chromeAppPreferences and update its value with the custom configuration as a JSON string that is generated by the tool.

Example:

chromeAppPreferences = '{'ui': {'toolbar': {'menubar': false}}}'

3) Default.ica

Copy and paste the generated code as the last line in the default.ica file.

Typically, for the Web Interface, the default.ica file is located at C:inetpubwwwrootCitrix<sitename>App_Datadefault.ica where sitename is the name specified for the site when it was created.

Sample code generated by the tool:

chromeAppPreferences = {'ui': {'toolbar': {'menubar': false}}}

Note: Although the tool can be opened on any web browser, it works best on Google Chrome.

Disclaimer

These software applications are provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the code be used to support of ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the code.

downloadWhy can't I download this file?

Solution

In recent releases of IE, Edge, Google Chrome, Firefox, and latest Citrix Workspace App clients many of the issues mentioned below have been resolved.
By default, the OS (Windows, Mac, Linux) should automatically set how to open '.ica' files when trying to launch any resource via Citrix Workspace or Citrix Storefront via the Web Store if the Citrix Workspace App is installed properly.
Confirm Citrix Workspace App is installed or use Citrix Workspace App for HTML5 ('Web Browser' option) instead.
If you continue to encounter this behavior please review the steps outlined below.

There can be a number of resolutions to the issue including but not limited to the following:

Install the Latest Version of Citrix Workspace App

Install the latest Citrix Workspace App version which can be downloaded here: Download Citrix Workspace App

Automatically Open ICA Files

When clicking on an application or desktop to launch via Citrix Workspace or Citrix Storefront on an Internet Browser (not within Citrix Workspace App) and an '.ica' file shows in the download bar on the bottom left please follow these steps to automatically open said file:
ICA file is downloaded during the process. After the ICA file is downloaded, enable the browser to open similar files automatically.
Note: Instructions below are similar for other OS's when using Google Chrome, Firefox, or Edge Browsers.

Internet Explorer:
  1. Navigate to the Citrix Workspace Store or Citrix Storefront Store
  2. Select the resource you are trying to access - Application or Desktop
  3. You will receive a notification on the bottom of the browser to 'Open, Save, Cancel'
  4. Select the Save.
  5. The download bar will now show to 'Open, Open Folder, View Downloads',
  6. Select the drop-down list next to 'Open' and select 'Open With'
  7. Find and select 'Connection Manager'
Google Chrome:
  1. Navigate to the Citrix Workspace Store or Citrix Storefront Store
  2. Select the resource you are trying to access - Application or Desktop
  3. Chrome will prompt a dialog box to save the '.ica' file
  4. Hit save to save it in the 'Downloads folder'
  5. On the bottom left you will see the file, click the '^' which is the drop-down list for the file in the download bar and select 'Always Open Files of This Type'
Google Citrix WorkspaceFirefox:
  1. Navigate to the Citrix Workspace Store or Citrix Storefront Store
  2. Select the resource you are trying to access - Application or Desktop
  3. Firefox will prompt you with a dialog box to save the '.ica' file
  4. Select 'Do this automatically for files like this from now on'
  5. Select 'Open With' and click 'Browse'
  6. Select 'Connection Manager'
Edge Browser:
  1. Navigate to the Citrix Workspace Store or Citrix Storefront Store
  2. Select the resource you are trying to access - Application or Desktop
  3. Edge automatically saves the file to the downloads folder by default
  4. On the bottom left you will see the file, click the '...' which is the drop-down list for the file in the download bar and select 'Always Open Files of This Type'

Associate .ica File Type With Citrix Connection Manager

  1. On Windows computers, go to Control Panel > Settings > Apps > Default apps > Choose default apps by file type

  2. Under Name, find .ica file type.

  3. Ensure that the current default is set to Citrix Connection Manager. If not, click Change program and choose Citrix Connection Manager.

Note: Connection Manager is the wfcrun32 file located as C:Program Files (x86)CitrixICA Clientwfcrun32.exe

Remove or Disable Third Party Browser Adware

Download

Remove or disable any third party browser based Adware software that could be interfering with the successful launch of the ICA file. Restart the browser after removing these software and try again.

Clear the 'Do not save encrypted data to disk' Option

If you are using Internet Explorer, click Tools > Internet Options > Advanced tab and clear the option “Do not save encrypted data to disk.”. This option should be cleared because the dynamic files are stored in the Temporary Internet Files folder. When applications are clicked, a file is downloaded to the folder, then launched using MIME type. If access to the folder is disabled or not available, the process cannot occur successfully.

Below are for older Browser/Citrix Receiver Deployments:

No longer recommended to perform these steps in newer releases of Internet Browsers. Steps remain for any users not fully updated to the latest and greatest.

Add Website to Trusted Sites

Add the site to the Trusted sites list if using Internet Explorer browser using the following steps:

  1. Go to Tools > Internet Options > Security tab > Sites

  2. In the Add this website to the zone field, enter your organization's website and click Add.

  3. Repeat this for the .com, .net, .org, or .gov Web site addresses of your organization to allow the use of the ActiveX ICA client object for the launched connection to be automatically accepted.
    Note: It might be required to also add any additional subdomain.domain.com URLs to the Trusted sites list in the Security tab setting if still experiencing unwanted prompts.

Google Play Citrix Workspace

Disable ActiveX Filtering (Enable ActiveX)

Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.

Configure Internet Explorer as follows to allow successful application launching:

  1. Disable ActiveX filtering feature for the Web Interface site, either by:
  • Disabling ActiveX filtering globally:
    Click Gear icon, select Safety, de-select ActiveX Filtering. Alternatively, press Alt key and click Tools menu (ActiveX filtering is enabled if a “tick” appears next to it and is disabled if the “tick” disappears).

    Or

  • Disabling ActiveX filtering for an individual site when ActiveX filtering is enabled globally:
    1. Log on to the Web Interface site and attempt to launch an application. At the end of the address bar a blue warning sign appears, indicating filtered content.

    2. Click the blue warning sign and select Turn off ActiveX Filtering.

  1. Enable ICA launch using one of the following options:
  • Add the site to the Trusted sites list: In the Security tab of Internet Options, add the Web Interface site to Trusted Sites list to allow the use of the ActiveX ICA client object for the launch.

    Or

Google Citrix Workspace

  • Disable the MIME filter: Rename the following registry key: HKEY_CLASSES_ROOTPROTOCOLSFilterapplication/x-ica

Google Citrix Workspace App

  1. Log off and close window then restart the browser after making this change.

Enable Citrix ICA Client plugin

Google Citrix Workspace

Configure Internet Explorer as follows to allow successful application launching:

  1. Enable Citrix ICA Client IE plugin by following the steps below:
    • Launch Internet Explorer
    • Go to Tools > Manage add-ons
    • Select Citrix ICA Client plugin and click Enable

Google Citrix Workspace For Windows

Problem Cause

There can be a number of reasons for the issue including but not limited to:

  • The *.ica file on the client needs to be associated with Citrix Workspace App
  • Outdated Internet Browsers in use

Additional Resources

  • CTX139939 - Microsoft Internet Explorer 11 - Citrix Known Issues

  • CTX200889 - Receiver for Web Workaround with NPAPI Support Removal in Google Chrome

  • CTX126653 – Citrix Online Plug-in for Windows with Internet Explorer 9 Support

  • Citrix Discussions - IE 11 (Website cannot find required software)

Disclaimer

Google Play Store Citrix Workspace App

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.




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